1. Business Name

Office Kibou Co., Ltd.

2. Representative

Kiyonaga Okuhara

3. Address

6001-5 Tokiwa, Omachi, Nagano, Japan

4. Phone Number

Provided without delay upon request from customers. (Business hours: Weekdays 11:00–16:00)

5. Inquiries

For inquiries,please contact usvia the inquiry form.

6. Sales Price

Prices are displayed for each product and service (tax included).

7. Additional Fees

• Shipping fees (if applicable)
• Bank transfer fees (for bank payments)

8. Payment Methods

• Credit card (Stripe)
• Bank transfer (if applicable)

9. Payment Timing

• Credit card: Charged at the time of order
• Subscription: Charged at the time of initial application and automatically renewed monthly thereafter

10. Delivery Timing

• Physical products: Shipped within approximately 10 days after order
• Digital content: Provided immediately after payment or via email instructions

11. Returns, Exchanges, and Cancellations

• Returns and exchanges are not accepted unless the product is defective.
• If a product is defective, please contact us within 14 days of receipt.

12. Subscription Cancellation

• Cancellation is available by contacting us at least 3 days before the next billing date.
• No further charges will occur after cancellation.
• Prorated refunds are not available.

13. Sales Quantity Limits and Special Conditions

If applicable, details will be provided on each product page.

14. Disclaimer Regarding Expressions and Products

Results and experiences may vary by individual.